Question 1

Is SmileOS good for a brand-new or small dental clinic?

Accepted Answer

Yes. SmileOS is built to be easy to set up from day one, so new and growing clinics can start organized — no migration from old systems and no manual habits to unlearn.

Question 2

Does SmileOS handle HMO billing?

Accepted Answer

Yes. You can record and track claims for major Philippine HMOs including PhilHealth, Maxicare, Medicard, Intellicare, Caritas, and MedAsia.

Question 3

Can my patients book appointments online?

Accepted Answer

Yes. Share a booking link or QR code and patients can book any time; requests appear directly in your schedule for you to confirm.

Question 4

Do I need to install anything?

Accepted Answer

No. SmileOS is fully cloud-based and runs in your browser on any device — desktop, tablet, or phone.

Question 5

Is there a free trial?

Accepted Answer

Yes. Every plan starts with a 14-day free trial. No credit card required, and you can cancel anytime.

Question 6

Is my patient data secure?

Accepted Answer

Yes. Data is encrypted, access is restricted per clinic, and patient files are stored privately — supporting compliance with the Data Privacy Act (RA 10173).